· Use the vSphere Client to connect to an ESXi host or vCenter Server as an administrative user.
· Select a virtual machine in the inventory.
· Go to File > Export > Export System Logs.
· Select the system log manifest group HungVM and the option Gather performance data. Click Next.
· Specify a location on the client's disk to place a log bundle. Click Next.
· Click Finish. After a few moments, a vm-support log bundle is created locally on the client. The filename is displayed in the Downloading System Log Bundles window when complete.
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